Letters’ successful growth into York’s largest independent letting agent and what we do to facilitate the lettings process for both landlords and tenants are laid bare in a new Business Hour podcast.
Letters MD Anya Mathewson and Communications Director Graeme Dixon (pictured, above) explain how the business has expanded over the last 30 years to serve landlords and tenants, as well as offer holiday lets, block management and almshouse services.
They tell Business Hour presenter Steve Twynham what’s involved in the lettings business today, and discuss current issues including increased regulation, the implications of the recent tenant fee ban and the controversy over extra charges for pets.
Anya reveals how word of mouth referrals have fuelled much of the company’s expansion, adding: “Our sole focus is on the property that somebody has and how best to look after it for them.”
Listen to the podcast in full here.