Does your property need a MEES or an EPC? Does your tenant have the Right to Rent? Are you happy taking a call at 4.59pm on a Friday about a leaking tap?
If any of those questions made you shudder, you’d save yourself a lot of time and stress by employing a letting agency to help you get up and running as a landlord and/or manage the property for you.
We’re York’s largest sole professional letting agent, with more than 30 years’ experience of providing the same high standards of service to both landlords and tenants in the city and surrounds. It’s no coincidence that most of our business comes through word of mouth.
Choosing the right letting agent will give you the peace of mind that your property is in safe hands, operating within the law and achieving the best rental price with happy tenants.
There are over 200 pieces of legislation affecting the private rental sector today, covering diverse areas. Wading your way through this all can seem like trying to read a foreign language – EPC, MEES, EICR, GSR, Right to Rent, How to Rent, Prescribed Pages, TDS.
Our experienced and professional team takes the strain out of the lettings process, carrying out tenants’ references, taking deposits and agreeing moving in dates. We guide you through the legal process, explaining all those terms above and more, and take care of the paperwork and inventory preparation with all the attention to detail you would expect from a respected business.
We’re independent and all our staff live locally, so our market knowledge is unrivalled. We offer honest advice, an accurate valuation, plus comprehensive and effective multi-platform marketing which maximises your property’s exposure to potential tenants. All staff spend time becoming familiar with every property so they can answer questions knowledgeably.
We advertise on the popular marketing sites, like Rightmove and Zoopla, work closely with relocation agents and keep an up-to-date database of people actively looking for property in York.
Our latest software ensures both landlord and tenant benefit from the advantages of an efficient, accessible system. An online maintenance reporting platform enables tenants in managed properties to notify us of any problems 24/7 in a clear, concise process so we can respond promptly and effectively. It also advises them how to solve minor problems.
All of our staff attend regular legal training and several are working towards Association of Rental Letting Agents (ARLA) accreditation. We hold full Client Money Protection Insurance and Public Indemnity Insurance. The Property Ombudsman operates our Property Redress Scheme and we are full members of NALS (National Association of Letting Scheme) and the Guild of Letting and Management.
We offer a full managed service or a let only service, with a transparent fee structure. You can trust us to take care of everything, from collecting the rent, carrying out property checks, sorting out repairs and administering check-out and deposit returns.
Which ever service you select, you can rely on a consistently friendly and professional response from our experienced team. We work hard to ensure open communication and impeccable standards at all times, so both you and your tenant are very satisfied with the service we deliver.
Landlords’ Frequently Asked Questions
An absolutely brilliantly-run Letting Agency which gives a 5 Star service 365 days of the year and then gives a further 100% on top of that.
Thank you for having looked after the letting of my property so efficiently and reliably over the past 5 years. We have really appreciated your service.
If only all the companies that I have to work with were as responsive and as helpful as you!
It is almost 33 years since we bought this property and you have looked after it very well.
We have much appreciated the excellent service we have received and also the excellent tenants!
I would like to pass on my thanks specifically to Dee as she’s been very helpful and efficient during the tenancy.
Thank you – you have been incredibly efficient – happy to recommend. If we get another rental at some point I will definitely bring to you.
Please thank the whole team (especially Tracy) for your support. I have full trust in your services and judgement. You guys are fantastic!
Thanks to you and the team at Letters for your hard work and excellent service during my ownership.
Professional and approachable at all times.
I think you are all brilliant.
In light of the recent government instructions, Letters Property Management have closed our office and members of our team will be working from home for the foreseeable future, or until further government instructions. We can be contacted by email, info@lettersltd.uk, which is closely monitored during office hours. Any urgent repairs should be logged via our […]
At Letters we are taking the spread of coronavirus extremely seriously. Our number one priority remains the safety and wellbeing of our staff and customers. We are staying well informed of the developing situation and are following the advice and recommendations from the Government, Public Health England and the World Health Organisation. To protect our […]
Letters staff were delighted to give a talk on the history of a beautiful 18th Century almshouse which we manage in the centre of York, after being invited by the Master of the York Guild of Building. Our Managing Director Anya Mathewson [pictured, right] and Almshouse Administration and Finance Officer Emma Davis [centre] were joined […]
Thanks to landlord Andrea for this lovely feedback. We're still beavering away for all our landlords & tenants. Ple… twitter.com/i/web/status/1…
@lettersyork31st March 2020
Copyright © 2020 Letters Property Management Ltd. Registered company number: 05743449. Registered address: 11 Walmgate, York, YO1 9TX.
Letters Property Management holds the following memberships and insurance:
Our Client Money Protection Insurance is with SafeAgent - A2754
We are members of The Property Ombudsman Scheme - D03337
Our registration with the Information Commissioners Office is Z3479713
We are members of the Tenancy Deposit Scheme - G02229
