Latest News

Letters’ new 24/7 repairs reporting service

18th June 2019

Reporting repairs is now easier after Letters introduced a 24/7 online reporting system which allows us to gather all the right information and instruct contractors quickly and effectively. Tenants in our managed properties access the step by step guide to reporting the problem via their smartphone, tablet or computer without download, and provide us with […]

New tenant fee ban – what does it mean for you?

1st June 2019

Tenants will no longer be charged fees at the beginning of their tenancy, after new rules banned agents from charging for credit checks, inventories and references. The only fees letting agents can charge after June 1st 2019 are ‘permitted payments’ such as deposits, certain changes to the tenancy agreement, late payment and lost keys. The […]

Letters joins sleepout to raise £1,250 for SASH

28th May 2019

Letters staff raised £1,250 for SASH, the local youth homeless charity it sponsors, by sleeping rough in York on Managing Director Anya Mathewson’s birthday. Landlords, tenants and contractors helped sponsor the group to spend the night under the stars with just sleeping bags, cardboard and tarpaulin for cover, in temperatures as low as 2 degrees. […]

How energy efficient is your property?

10th May 2019

When you’re considering renting or buying a property, it’s a good idea to look at its Energy Performance Certificate (EPC) rating, which gives a good indication of how much it will cost to live there. EPCs rate a property’s energy performance from A to G (A is very efficient and G is very inefficient), similar […]

Thinking of becoming a landlord?

1st May 2019

Here’s our advice: Renting out a property is a great source of income and, if managed well, can be a stress-free experience. If you’re considering investing in a rental property, read this advice from the Letters team: Be ruled by your head, not your heart When buying an investment property, remind yourself it’s not going […]

Expensive mistakes that landlords must avoid

8th April 2019

Letting out a property can be a reliable source of income with minimal time outlay, but trying to cut costs can rebound badly on landlords. Every year those who fail to stay on the right side of the law are fined thousands of pounds for breaching licensing, tenant safety and planning regulations. Common mistakes can […]

New law holds rogue landlords to account

20th March 2019

Tenants have more powers to hold their landlord to account under a new law aimed at ensuring all rental properties are fit to live in at the beginning and throughout the tenancy. If they fail to do so, tenants have the right to take them to court for breach of contract – making this a […]